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AI Dispatcher for Plumbing Contractors

The Phone Doesn't Stop at 2 AM

Burst-pipe calls book at 4x the rate of routine work. But only if someone answers.

NOUS picks up at 2 AM, triages the urgency, sets a service-area expectation, and books the right kind of visit. Your customer hears a calm voice within one ring. You wake up to a calendar that filled itself overnight.

One missed emergency at 2 AM is one weekend job lost. Every weekend.

24/7 Calls
Emergency Triage
SMS Confirmations
Service-Area Gating
Arrival-Window Booking
Full Dashboard

Your Phone Is Costing You Emergencies

Burst pipes don't wait for business hours. Most of your highest-paying calls happen between 8 PM and 6 AM.

Customers in a panic don't leave voicemails. They call the next plumber on the search results.

Service-area mismatches eat your day: customers from out of zone, but nobody to qualify them before you're in the truck.

And when customers text instead of calling, nobody answers either.

NOUS exists to stop that.

How NOUS Works

Three steps to never miss a 2 AM call again

1

We Configure NOUS

Tell us your service area, your pricing (hourly or flat-rate), how you sort emergencies, and what scheduler you use. We train the agent and connect everything. Live in 10 days.

2

NOUS Handles Every Call & Text

Every emergency, every routine call, every follow-up SMS. The agent triages urgency, gates by service area, and books the right kind of visit.

3

You Get Booked Jobs

Service windows on your calendar with arrival-time SMS to the customer. Call recordings and quality scores in your dashboard. Emergencies, not voicemails.

Everything Your Shop Needs. Nothing It Doesn't.

An AI phone system tuned for plumbing contractors. Every feature designed to land more emergencies and free your day.

Answer Every Call & Text

  • 24/7 call answering, including after-hours emergencies
  • Triage by urgency: burst pipe, slow leak, no hot water, routine
  • Service-area gating before you commit a truck
  • Service-window booking with arrival-time SMS
  • AI text agent replies to inbound SMS
  • Bilingual English and French

Follow Up & Close More Jobs

  • Outbound follow-ups on quotes you sent
  • Win-back calls for customers you haven't seen in a year
  • Call recording and playback for every conversation
  • Quality scoring and customer sentiment per call
  • Post-job SMS asking for reviews

Track Everything in One Place

  • Revenue tracking, per call and per source
  • Call analytics: volume, conversion, after-hours capture rate
  • Sentiment breakdown across every conversation
  • Conversation inbox: SMS, web chat, voice in one feed
  • Action items flagged and routed to your team

Simple Pricing for Every Shop

No setup fee. No contract. Try it for 14 days or 5 booked jobs, whichever comes first.

Billed in USD. CAD prices shown for reference, actual amount converts at your bank's FX rate.

Essential

The phone gets answered, every time

$299/mo USD

1,000 minutes/mo included

approx. 250 calls/mo

$0.30/min overage

  • Answers every call 24/7 with your business name, hours, and services
  • Books appointments straight into your scheduler
  • Confirmation texts go out after every booking
  • Hands off to your team during business hours
  • English-language calls
  • Call recordings and a monthly quality scorecard
  • Dashboard: call log, bookings, and revenue you'd otherwise miss
  • Live in about 14 days. Email support.
Start Essential
Most Popular

Pro

Trained on your business. Across every channel.

$449/mo USD

2,000 minutes/mo included

approx. 500 calls/mo

$0.30/min overage

  • Everything in Essential, plus:
  • Custom-trained on your services, pricing, FAQs, and the way you talk to customers
  • Bilingual: English and French (or another language pair)
  • Live inventory and real prices referenced on every call
  • Site chat that picks up where calls and texts left off
  • Follow-up texts and appointment reminders
  • Outbound win-back calls for no-shows and lapsed customers
  • Two-way CRM sync (in and out)
  • Weekly tune-ups by our team
  • Priority onboarding in about 7 days
Start Pro

Elite

On autopilot, tuned every week by our team

$699/mo USD

3,500 minutes/mo included

approx. 875 calls/mo

$0.22/min overage (top-tier rate)

  • Everything in Pro, plus:
  • Multi-location and multi-line routing (by area, language, or service)
  • Always-on outbound: review requests, win-backs, upsells
  • Connects to whatever you run: CRM, scheduler, payments, custom tools
  • White-glove onboarding in about 3 days with a dedicated success manager
  • Weekly tune-ups and quarterly strategy review with our team
Start Elite

NOUS pays for itself after just one booked job.

Based on Essential plan pricing.

Need flexibility instead?

Pay-Per-Use, $0.35/min USD, no monthly fee

Book a demo to set up Pay-Per-Use.

Run the numbers for your shop

Punch in your average service-call value, calls per month, and miss rate. Emergency calls are the highest-paying ones — and the easiest to miss.

Your Numbers

Industry average is 15-25%

$

Your Potential Return

NOUS pays for itself in

2 days

$4,466 monthly benefit vs. $299 NOUS cost

Missed calls/mo

60

NOUS captures

60

Monthly revenue recovered

$4,331

60 captured → 21 sales opps → 11 booked → 8 jobs × $550

Admin time savings

$135

Current phone cost

$624/mo

Total monthly benefit

$4,466

Choose a plan to estimate

Monthly NOUS cost (Essential)

$299

$299 platform, 300 min within 1,000 included

Net monthly gain

$4,167

ROI

1,394%

Estimated annual customer lifetime value added

$30,561/yr

~8 new customers/mo × 20% retained × $1,617 lifetime value (1.75 visits/yr × $231avg ticket × 4 years)

Calculations are estimates based on industry averages. Actual results may vary.

Questions? Answers.

Stop Missing Emergencies.
Start Booking Them.

Built for plumbing contractors who'd rather be on a job than on the phone.

Get Started in 10 Days

Live in 10 days or less

Not Ready to Book?
We'll Call You.

Leave your details and we'll reach out at a time that works for you. No pressure, no sales pitch. Just a quick conversation about what NOUS can do for your shop.

15-minute call, no commitment
We'll walk you through a live demo
Get a custom missed call estimate for your shop